These terms and conditions set out the agreement made between you and The Collector Zone when viewing and purchasing items from the website. These terms and conditions can be changed and updated at any time and you have agreed to be bound to them when using the website, so we encourage our customers to check them regularly.
The Collector Zone logo and thecollectorzone.com are owned exclusively by The Collector Zone Limited.
All other trademarks, product names and company names or logos used within this website are the property of their respective owners.
No contract for the sale of any product will subsist between you and thecollectorzone.com unless and until The Collector Zone accepts your order by way of taking money either by cashing a cheque or charging a credit card.
You undertake that all details you provide to The Collector Zone for the purpose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods ordered.
You must choose a username and password on completion of registration. You are responsible for all actions taken under that username and password and shall only use the Site under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password.
If there are any changes to the details supplied by you it is your responsibility to inform The Collector Zone as soon as possible.
You agree that e-mail can be used as a long distance means of communication.
The Collector Zone does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services.
If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on The Collector Zone is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfill your order at this price. We shall be under no obligation to fulfill an order for a product which was advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether. If you cancel and have already paid for the goods in the circumstances described in this clause, we shall refund the full amount in accordance with these terms and conditions.
The Collector Zone will do its best to correct errors and omissions as quickly as practicable after being notified of them.
In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, The Collector Zone shall, at its own option, make good any shortage or non-delivery, replace any damaged or defective goods, or refund to you the amount you paid for the goods in question PROVIDED THAT you notify us of the problem within 3 working days of delivery of the goods. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS.
Processing of Orders
Credit and debit cards are debited on the day of dispatch. All prices are charged in UK pounds (£ / GBP) Sterling. All products are subject to availability and may be withdrawn at any time. The delivery charge of all orders to the UK will incur a flat rate fee of £3.50. International orders are subject to additional postage and packing charges.
The Collector Zone accepts the following credit or debit cards, Visa, MasterCard, Switch, Maestro, Delta and Solo. We do not accept American Express or Visa Electron. Orders from outside the UK will be automatically processed by the card issuer at the current exchange rate; The Collector Zone is not responsible for any charges levied by the card issuer of fluctuations in the exchange rate.
Delivery / Risk
The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. Please note that your goods may be sent to you in installments.
Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
The Collector Zone wants you to be 100% satisfied with your purchases from us but please choose your products carefully, as we do not send out products on approval.
If you are for any reason unhappy with your order please contact one of our sales team on 0845 305 6000. We will do our best to rectify the problem.
Please do not accept or sign for an order which is visibly damaged. If the damage is only apparent upon opening please contact us as soon as possible.
Please contact us using firstname.lastname@example.org or call us on 0845 305 6000 quoting your order number, product description and brief explanation.
Only after instructed to do so by one of our customer service team please send the goods to the following address:
The Collector Zone
31 Greenhill Crescent
Watford Business Park
We are not under any obligation to refund goods that arrive without being approved.
Should you have any reason for complaint in regards to your dealings with The Collector Zone, please direct these to email@example.com.
The contract between The Collector Zone and its customers shall be governed by and interpreted in accordance with English law, the English courts will have final jurisdiction to resolve any disputes between us.
We are committed to protecting your privacy. We use the information that we collect about you to process orders and provide a more personalized shopping experience. All information is collected lawfully and in accordance with the Data Protection Act 1998. We do not pass your details on to any third parties.
The Collector Zone takes every precaution to protect our customer's information, all customer account details are protected by password. All our online payments are undertaken by a third party who use security servers. We take all reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from thecollectorzone.com.
This web site is owned and operated by The Collectorzone Ltd and is for the user's personal, non-commercial use. Users may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell in any way any information, documents, graphics, software, products or services ("materials") obtained from this web site, except that user may view the web site content in it's present form and user may download on any single computer (1) copy of the materials for personal, non-commercial home use, provided user keeps in tact all copyright and other proprietary notices. The use of any other materials on any other web site or networked computer environment is prohibited.
Your use of this site is at your sole risk. The Site is provided on an "as is" and "as available" basis and we shall not be liable to you for your use of or your inability to use the Site.
No advice or information, whether oral or written, obtained by you via the Site will create any warranty not expressly stated in these terms and conditions.
We may provide links to other websites or resources from time to time. These links are provided for your convenience. We do not endorse the contents of those websites, are not responsible for the availability of these websites and will not be liable in any way for any loss or damage, which you may suffer by using those websites. If you decide to access linked third party websites you do so at your own risk.
If you have any comments or questions about the site please email us on: firstname.lastname@example.org.
These Terms and Conditions do not affect your statutory rights as a consumer.
We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.
It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.
We reserve the right to terminate this agreement and to suspend or terminate your access to the site immediately and without notice to you if:-
i) you fail to make a payment to us when due
ii) you breach the terms of this Agreement (repeatedly or otherwise)
iii) when requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
These Terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between The Collector Zone and you relating to your purchase. You are advised to read (and are responsible for reading) fully all information on this website.