Keep it simple
When entering a search string, the best results are usually obtained if you enter just one word from the product title. Try using the least common word. So for example if searching for Wallace & Gromit use "gromit" and not "wallace".
The search box is not case sensitive so "gromit" is treated the same as "Gromit".
Avoid words containing punctuation
The search engine does not like words containing apostrophes or brackets or commas. Simply type in the box without using any punctuation.
Narrow your search by using a Product Category
If you know what type of product you're looking for, drop down the Product Categories menu and choose a category from the list. For example you could select "Movie Cards", this would then limit your search to Movie Cards.